Technical Engineer, State Solutions

This position will be working with the Product Management and Development Teams developing applications, implementing and monitoring the testing environments, servers, applications, and respond to production issues in a timely manner, preventing customer impacts on performance degradation.


As an integral part of our team you will be working collaboratively in an agile/Scrum environment. You would be actively participating in all sprint events like daily stand-ups, sprint planning, demos, backlog refinements, and sprint retrospectives.

  • Hands-on experience in web application development and ability to provide high-quality and timely deliverables
  • Ability to design and implement SQL, with experience using Microsoft SQL Server and Oracle databases
  • Meet milestones and related effort/time commitments for assigned deliverables and provide work status
  • Manage daily builds and deploy release code to production environments according to company change control and version control procedures.
  • Support production environment, including handling quick fixes to the customer reported issues as part of support tasks.
  • Providing everyday technical application support to provide solutions and participate in technical training, and/or writing technical documentation.
  • Working closely with the customers in the configuration and migration to new systems, as well as assisting implementation teams with training issues.
  • Performing and managing the integration of the solution.
  • Ability to work independently in high-priority situations for quick resolutions
  • Assist with the launch of a new state product involving heavy coding on change requests as well.
  • Work in an on-site/offshore delivery model.


  • 5+ years of hands-on software development experience in a customer-facing technical role and expertise on web-based tools, integrations frameworks and design patterns
  • Experience in webforms, C#, Web API and .net Core
  • Experience in HTML5, CSS3, AJAX, JavaScript, jQuery, Telerik Controls
  • 3+ years of experience in SQL Server
  • Up-to-date knowledge of Microsoft products.
  • Excellent analytical and troubleshooting skills
  • Experience in Agile/Scrum Projects
  • Experience in working within a Continuous Integration environment
  • 3+ years of experience in a customer-facing technical role
  • Proven ability to communicate clearly and concisely on complex technical topics
  • Prior customer support experience and use of customer support tools (Jira, Confluence, etc.)
  • Ability to multi-task to meet critical deadlines in a fast-changing environment
  • Bachelor’s degree in Computer Science, or related field; or equivalent experience
  • Excellent verbal and written communication skills

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